Terms & Conditions
1. Introduction
Welcome to Eva Grill & Lounge. These Terms & Conditions govern your use of our website and services. By accessing our website or making a reservation or order, you agree to these terms.
If you do not agree with these Terms & Conditions, please do not use our website.
2. About Us
Eva Grill & Lounge
114 Pier Avenue
Clacton-on-Sea
CO15 1NJ
United Kingdom
We provide dine-in, takeaway, and online food services.
3. Use of Website
You agree to use our website only for lawful purposes. You must not:
- Misuse the website in any way
- Attempt to gain unauthorised access
- Use the website for fraudulent activity
- Copy or reproduce content without permission
We reserve the right to restrict access if misuse is detected.
4. Reservations
- Table bookings are subject to availability
- We recommend booking in advance during busy hours
- Late arrivals may result in table release after a reasonable waiting period
- We reserve the right to cancel or refuse bookings in certain circumstances
5. Orders (Takeaway & Delivery)
- All orders are subject to acceptance and availability
- Prices may change without prior notice
- We reserve the right to cancel any order if necessary
- Delivery times are estimates and may vary due to demand or external conditions
6. Payments
- Payments must be made in full at the time of order or service
- We accept common payment methods displayed on our website or at the restaurant
- All transactions are processed securely through trusted providers
7. Cancellations & Changes
- Reservations can be modified or cancelled by contacting us directly
- Cancellation policies may apply for large bookings or special events
- Online orders may not be cancellable once preparation has started
8. Allergens & Food Information
We take food safety seriously. However:
- Some dishes may contain allergens such as gluten, dairy, nuts, or eggs
- Cross-contamination is possible in our kitchen
- Customers are responsible for informing staff of any allergies before ordering
9. Pricing & Menu Changes
- All prices are subject to change without notice
- Menu items may vary based on availability
- We reserve the right to update or remove items at any time
10. Liability
Eva Grill & Lounge is not responsible for:
- Any loss caused by website downtime
- Errors or inaccuracies on the website
- Indirect or consequential losses resulting from use of our services
Our liability is limited to the value of the service provided.
11. Intellectual Property
All content on this website, including text, images, and branding, belongs to Eva Grill & Lounge unless otherwise stated. You may not reuse or reproduce content without permission.
12. Privacy
Your personal data is handled in accordance with our Privacy Policy.
13. Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised date.
14. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Eva Grill & Lounge
114 Pier Avenue
Clacton-on-Sea
CO15 1NJ
United Kingdom
Email: support@evagrilllounge.com