Privacy Policy
1. Introduction
At Eva Grill & Lounge, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
By using our website, you agree to the terms of this Privacy Policy.
2. Who We Are
Eva Grill & Lounge
114 Pier Avenue
Clacton-on-Sea
CO15 1NJ
United Kingdom
We operate as a restaurant providing dine-in, takeaway, and online ordering services.
3. Information We Collect
We may collect the following personal information:
- Name
- Email address
- Phone number
- Booking details such as date, time, and number of guests
- Order and enquiry details submitted through forms
- Any messages you send through our contact forms
We only collect information that is necessary to provide our services.
4. How We Use Your Information
We use your information to:
- Process table reservations
- Manage orders and customer enquiries
- Communicate with you about bookings or requests
- Improve our website and services
- Provide customer support
We do not sell, rent, or trade your personal information.
5. Cookies
Our website may use cookies to improve user experience. Cookies help us:
- Understand website traffic
- Improve website performance
- Provide a better browsing experience
You can disable cookies at any time in your browser settings.
6. Data Protection (UK GDPR)
We comply with the UK General Data Protection Regulation (UK GDPR). Your personal data is:
- Stored securely
- Accessed only by authorised personnel
- Not shared with third parties except when required for service delivery
You have the right to request access, correction, or deletion of your personal data.
7. Third-Party Services
We may use trusted third-party services such as:
- Online booking systems
- Payment processors
- Website hosting providers
- Analytics tools such as Google Analytics
These providers are required to protect your data.
8. Data Security
We take appropriate measures to protect your personal data from unauthorised access, alteration, disclosure, or loss.
However, please note that no method of online transmission is 100% secure.
9. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
To exercise these rights, please contact us using the details below.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Eva Grill & Lounge
114 Pier Avenue
Clacton-on-Sea
CO15 1NJ
United Kingdom
Email: support@evagrilllounge.com
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.